FAQ's

Shipping

  • Do you offer international shipping? Yes, we proudly offer worldwide shipping. Wherever you are, you can enjoy our creations.

  • What are the estimated delivery times?

    • Canada: 3-14 business days
    • United States: 1-3 weeks
    • Europe: 1-4 weeks
    • Australia, New Zealand, and Oceania: 3-5 weeks Please note, these times are estimates and actual delivery may vary based on location and external factors.

  • Is shipping free? We offer free shipping for all Canadian orders. For US orders, shipping is free when you spend $40 or more. Shipping fees for other destinations will be calculated at checkout.

  • What should I do if my package gets lost? In the rare event that your package gets lost, please contact us. We offer a resend policy to ensure you receive your items.

Returns and Exchanges

  • What is your return policy? Currently, we focus on ensuring each item reaches you in perfect condition and hope you love what you order. If there are any issues, please reach out to us directly.

Miscellaneous

  • How can I stay updated on new releases or promotions? For all the latest news, special offers, and new releases, follow us on our social media and subscribe to our newsletter. We love keeping our community in the loop!

  • Do you accept custom orders or collaborations? We're currently focusing on our curated collection and are not accepting custom orders or collaborations. However, we're always keen to hear from our community, so don't hesitate to share your ideas or feedback!

For any other questions not covered here, feel free to reach out through our contact page. We're here to help!